Incident handling is the process of managing incidents in an Enterprise, Business, or an Organization. It involves the thinking of the prospective suitable to the enterprise and then the implementation of the prospective in a clean and manageable manner. It involves completing the incident report and presenting the conclusion to the management and providing ways to improve the process both from a technical and administrative aspect. Incident handling ensures that the overall process of an enterprise runs in an uninterrupted continuity.
There are six different phases of the Incident handling process, which are as follows:
- Preparation phase
- Identification phase
- Containment phase
- Eradication phase
- Recovery phase
- Lessons Learned phase
